Frequently Asked Questions

Click “BOOK A RIDE” on our website and enter your pickup location, destination, date, time, and passenger information. Follow the booking instructions to submit your ride request.

RideWalaNY serves Selden, NY and surrounding communities. Service availability depends on the pickup and destination locations, schedule, and availability.

Yes. Scheduled rides may be requested through our booking system. Advance notice is recommended, especially for early-morning, late-night, airport, or longer-distance trips.

Your fare may depend on factors such as the trip distance, travel time, scheduled service, and applicable charges. The applicable fare will be shown or communicated during the booking process.

Yes. Please cancel as soon as possible if your plans change. Depending on when the cancellation occurs, a cancellation fee may apply. See our Cancellation Policy for details.

Please be ready at the confirmed pickup location at your scheduled time. If a passenger is unavailable after the applicable waiting period, a no-show charge may apply when disclosed during booking.

You can request a change as early as possible. Changes are subject to availability and may change the fare.

Passenger capacity depends on the vehicle and applicable safety requirements. Enter the correct number of passengers when booking. this item.

Airport trips may be available depending on the airport, pickup location, destination, schedule, and availability. Select the appropriate trip details when requesting your ride.

After your ride request is processed, confirmation information will be provided through the booking system and/or the contact information you provide.

Available payment methods are displayed during the booking or payment process. Payment processing may be handled by a third-party payment provider.

Visit our Contact RideWalaNY page to send us a message. Please include your name, contact information, and details about your question or ride.